Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We collect personal information when you:

Place an order
Sign up for our newsletter
Contact us through a form or email

This may include:

Your name
Shipping/billing address
Email address
Phone number
Payment details (processed securely via third-party gateways like Stripe or PayPal)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order updates and marketing emails (only if you opt in)
Improve our website and customer experience

3. How Your Information Is Protected

Your privacy is important to us. We use secure third-party payment processors and encrypted connections (SSL) to protect your data. We never store your credit card information on our servers.

4. Sharing Your Information

We do not sell or rent your personal information. We only share data with trusted partners (like shipping providers and payment gateways) to complete your order.

5. Cookies

We use cookies to:

Help the site function properly
Remember your preferences
Track site analytics (like which pages are most popular)

You can choose to disable cookies in your browser settings.

6. Your Rights

As a customer in New Zealand, you have the right to:

Request access to your personal data
Ask for it to be corrected or deleted
Withdraw consent at any time (e.g. unsubscribe from emails)

To make a request, please contact us at: Charlotte@arohapride.co.nz

7. Changes to This Policy

We may update this policy occasionally. Updates will be posted here with a revised effective date.

Questions?
If you have any questions or concerns, feel free to contact us at Charlotte@arohapride.co.nz